1. Introduction
Health Vision Hospital respects your privacy and is committed to protecting the information you provide when using this website.
This Privacy Policy explains how information submitted through this website may be collected, used and protected.
2. Information We May Collect
When you contact us or request an appointment, we may collect information such as:
- Your name
- Phone number
- Email address
- Preferred appointment date and time
- Department or service requested
- Information included in your enquiry
3. How We Use Information
Information submitted through this website may be used to:
- Respond to enquiries
- Process appointment requests
- Contact you regarding your request
- Provide information about hospital services
- Improve the website and user experience
4. Medical Information
The website's appointment and enquiry forms should not be used to submit highly sensitive medical information unless the hospital specifically instructs you to do so.
For urgent medical concerns, please contact the hospital directly or seek appropriate emergency medical assistance.
5. Cookies and Website Analytics
The website may use cookies or similar technologies where required for functionality, security, analytics or improving the user experience.
Any third-party analytics or services used on the website should be identified and updated in this policy before the website is published.
6. Third-Party Services
The website may contain links to or integrations with third-party services such as maps, social media platforms, analytics providers or other external services.
Third-party services may have their own privacy policies and terms that apply to information processed through their platforms.
7. Data Security
We take reasonable measures to protect information submitted through this website from unauthorized access, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary to respond to enquiries, manage appointment requests, comply with applicable requirements and maintain appropriate records.
9. Your Rights
Depending on applicable law, you may have rights relating to personal information you have provided, including requesting access, correction or deletion where applicable.
10. Contact Us
If you have questions regarding this Privacy Policy or how information submitted through this website is handled, please contact us.